Methodist Children’s Home (MCH) received a Certificate of Recognition from the Council of Accreditation (COA) for the demonstration of exceptional quality improvement in the implementation of its Family Solutions program. Julie Fulmer, director of quality management at COA, gave the following statement.
The Council on Accreditation is pleased to recognize your organization for the excellence of its quality improvement initiative for the most recent maintenance of accreditation year. By demonstrating exceptional improvement initiatives in the management of quality/performance, your organization affirms its ongoing commitment to enhancing organizational effectiveness and excellence for consumers and other stakeholders.
The Family Solutions program was an initiative identified by MCH outreach staff to strengthen the Partnership in Parenting (PIP) Program. Family Outreach staff members have participated in foundational training, implemented the program in six locations, and are in the process of implementing the program in all of our outreach locations throughout Texas and New Mexico by the end of this fiscal year.
“A lot of time and hard work has gone into the program to help us continue to meet the needs of children and families,” Melissa Opheim, vice president for community services, said. “The main areas of change in the program are the use of a standardized family assessment tool to help guide our service planning and weekly face-to-face contact with clients in their homes or communities to facilitate the plan. Our outreach staff have reported that the work is more intensive, but we are seeing clients make life-changing progress during their time in the program. Our work with families focuses on living conditions, financial stability, caregiver/child interactions, developmental stimulation for children, caregiver to caregiver interactions, and family stability.”